terms & conditions
HOW TO PARTICIPATE IN FLASH SALES
- At the bottom of each flash sale post there will be fields where you can enter your name, email, country and quantity of items you would like to purchase.
- You will receive a PayPal invoice by email after the flash sale ends (typically 7 days)
- In order to expedite shipping from Japan, payment for invoices will be due in 48 hours
- If you decide you don’t want the product after all, simply ignore the invoice – there is no penalty.
- Wait for the product to arrive at your doorstep!
All international orders are shipped via United States Postal Service. Unfortunately we can not guarantee delivery dates for international shipments because of Customs and Carrier delays.
We send all invoices via PayPal. You can pay with a credit/debit card (Visa, MasterCard, American Express, and Discover) without a PayPal account.
All shipments are sent to the shipping address you have on file with PayPal or the address you provide when we send you the PayPal invoice. We can not be held responsible for incorrect addresses provided by the customer. We are not responsible for items lost or damaged in transit.
The shipping method varies depending on the product but we ship either by US Postal Service or UPS only. We cannot ship to a P.O. Box.
Due to the unique nature of the sale, as a general policy returns and exchanges are not accepted. However, if your item is defective please contact us within 48 hours of parcel arrival. We will do our best to rectify the situation.
All information you provide us will be kept strictly confidential and used solely for the purpose of order correspondence. We absolutely will not share or sell our customer information with anyone.
We welcome any questions, concerns, or comments regarding our service. Please feel free to contact us.